Terms and Conditions Raja11 — The Complete Platform Usage Guide

Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User") and raja11 ("Platform", "we", "us"). By accessing, registering for, or using any part of the raja11 platform — whether via the website, mobile app, or any other interface provided — you hereby acknowledge that you have read, understood, and agreed to be bound by all terms, conditions, policies, and guidelines contained in this document.

If you do not agree with any part of these Terms and Conditions, you are not permitted to use the Raja11 platform and are requested to close your account immediately. Continued use of the Raja11 platform following any amendment to these Terms and Conditions will be deemed acceptance of the amended terms.

Eligibility & Registration

To register and use raja11's services, you must meet all of the following eligibility requirements:

• At least 18 years old at the time of registration and throughout your use of the platform.
• Is a legally eligible individual to enter into a binding contract in the jurisdiction of your residence.
• Not subject to any legal prohibition or restriction that prevents participation in online gaming activities.
• Not appearing on any self-exclusion list for gaming platforms.
• Providing true, accurate, current and complete registration information as requested.

Raja11 reserves the right to request proof of identity verification at any time to ensure compliance with the above conditions. Failure to provide satisfactory proof within the specified period may result in account suspension or termination.

User Account

Every raja11 user is fully responsible for their own account. This includes keeping your password confidential, ensuring no other party uses your account, and promptly reporting any unauthorized access to the raja11 support team.

• Each individual is only permitted to hold one active account only at raja11.
• Transferring, selling or sharing an account with any other party is strictly prohibited.
• Users are responsible for all activities that occur within their account, including any financial transactions.
• Raja11 will not be held responsible for any losses arising from a user sharing their own login credentials.
• Passwords must be at least eight characters long and contain a combination of uppercase letters, lowercase letters and numbers.

If you suspect your account has been accessed without authorization, please contact the raja11 support team immediately via live chat, available 24/7, so that prompt security action can be taken.

Deposits & Payments

Raja11 supports a variety of deposit methods for Malaysian users, including FPX, Maybank2u, CIMB Clicks, Public Bank Online, Touch 'n Go eWallet, GrabPay, and Boost. All transactions are processed in Malaysian Ringgit (MYR) with no hidden currency conversion fees.

• The minimum deposit limit is RM 10 per transaction, subject to the minimum limit of the selected payment method.
• All deposits are processed automatically and are typically credited to your raja11 account within 1 to 5 minutes.
• Users are responsible for ensuring that deposited funds are their own and have been obtained through legitimate means.
• Raja11 does not accept third-party deposits. The name on the payment method must match the registered raja11 account name.
• Any deposit attempts using unauthorized credit or debit cards will be reported to the relevant authorities.

Fund Withdrawal

Raja11 is committed to processing all valid withdrawal requests promptly and efficiently. Withdrawals are processed to the same bank account or e-wallet used for the deposit, for security and fraud prevention purposes.

• The minimum withdrawal limit is RM 30 per request.
• The first withdrawal requires completed KYC verification before it can be processed.
• The withdrawal processing period is typically between 30 minutes to 3 business days, depending on the selected method and verification requirements.
• Users may only make withdrawals to an account registered in their own name.
• Raja11 reserves the right to suspend withdrawals while an investigation is conducted if any suspicious activity is detected.
• All bonuses must meet the specified rollover requirements before the relevant balance is eligible for withdrawal.

Bonuses & Promotions

Raja11 offers its members a wide range of bonuses and promotions, including welcome bonuses, reload bonuses, weekly cashback, free spins, and a loyalty program. All bonuses are subject to the specific terms and conditions stated in each respective promotional offer.

• Each promotion has its own rollover requirements that must be fulfilled before a withdrawal can be made.
• Bonuses may only be claimed once per promotion, unless otherwise stated in the promotion terms.
• Raja11 reserves the right to revoke any bonus obtained through unauthorized means or misuse of the promotions system.
• Users who detect any bugs or technical errors in the bonus system are required to report them to Raja11 support. Exploiting bugs for personal gain is a serious violation of the terms.
• Bonuses are non-transferable between accounts and have no cash value until wagering requirements are met.
• Raja11 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

Game Rules

All games available on raja11 are operated by internationally licensed software providers and independently audited by third-party certification bodies. Game outcomes are determined by a certified Random Number Generator (RNG) and cannot be manipulated by raja11 or users.

• Users agree that game results are final and may not be disputed unless a verifiable technical failure has occurred.
• The use of assistance software, automated bots or any third-party tools to influence game outcomes is strictly prohibited.
• Any attempt at collusion between players to gain an unfair advantage will result in the termination of all accounts involved.
• In the event of a technical disruption during a gaming session, raja11 will use server data to determine a fair outcome.
• Raja11 reserves the right to void any bets or winnings resulting from an obvious display error or technical failure.

Privacy & Security

Raja11 takes its responsibility to protect users' personal data privacy and security seriously. Information collected during registration and platform use is used solely for service provision, identity verification, and legal compliance purposes.

• User personal data is protected with industry-standard encryption and will not be sold or shared with third parties without user consent, except as required by law.
• Raja11 uses a two-factor authentication (2FA) system that users can enable for an additional layer of security.
• All login sessions are recorded and monitored to detect any suspicious activity.
• Users are responsible for notifying Raja11 promptly should any changes to their personal information occur.

For more information on how raja11 handles your personal data, please refer to Privacy Policy in full.

Responsible Gaming

Raja11 believes that online gaming should be a fun and controlled entertainment activity. We provide a range of self-management tools accessible directly within user account settings, without the need to contact support.

• Deposit limit — set daily, weekly, or monthly deposit limits based on what you can afford.
• Loss limit — loss limits help you control the maximum amount you can afford to lose within a set period.
• Session time limit — set a time limit for each gaming session so you never lose track of time.
• Self-Exclusion — temporarily suspend your account for anywhere from 24 hours up to 6 months.
• Self-Exclusion — the option to permanently self-exclude from the raja11 platform.

If you or someone you know is showing signs of a gambling problem, please seek help immediately. For more information, visit the Responsible Gaming ours.

Account Termination

Users may close their Raja11 account at any time by contacting the customer support team. Prior to account closure, all active bonus wagering requirements must be completed and any eligible balance will be processed for withdrawal in accordance with standard procedures.

Raja11 reserves the right to suspend or terminate any user account without prior notice under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Providing false or misleading information during registration or identity verification.
• Reporting of any fraudulent activity, money laundering or other criminal activities.
• Attempting to hack, manipulate or interfere with Raja11 systems and software.
• Use of multiple accounts by the same individual.
• Attempting to claim bonuses fraudulently or abuse the promotions system.

Disclaimer of Liability

The Raja11 platform is provided on an "as is" basis and Raja11 makes no guarantee that the platform will operate without interruption or error at all times. Raja11 shall not be liable for:

• Any financial losses arising from service disruptions, technical failures, or circumstances beyond our control.
• Indirect, consequential or punitive losses suffered by users.
• Any issues arising from the use of the user's own device or internet connection.
• Content from websites or third-party services that may be linked from the Raja11 platform.

Raja11's maximum liability to any user under any circumstance is limited to the total amount deposited by that user in the 12 months preceding the claim.

Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the applicable laws of the jurisdiction in which raja11 operates. Any disputes arising from or related to the use of the raja11 platform shall first be resolved through good-faith negotiation between both parties.

If a resolution cannot be reached through negotiation within 30 days, the dispute may be referred to arbitration or a court of competent jurisdiction, subject to raja11's discretion.

For any enquiries regarding these Terms and Conditions, please contact the raja11 support team via live chat, available 24/7 within the platform, or through FAQ page ours.